Privacy Policy
Effective Date: July 5, 2025
Website: https://shinebina.com
Contact Email: info@shinebina.com
Phone Number: +44 161 503 2748
Business Address: 19 Chapel Street, Salford, Manchester M3 5EQ, United Kingdom
Shinebina respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.
By using our services, you agree to the collection and use of information in accordance with this policy. Please read it carefully to understand our practices.
1. Information We Collect
We collect personal and non-personal information from users in several ways, including when you visit our website, place an order, subscribe to our newsletter, fill out a form, or contact us.
Personal Information
May include:
Full name
Email address
Phone number
Shipping and billing addresses
Payment information (processed securely via third-party gateways)
Order history and transaction details
Account login credentials (if you create an account)
Non-Personal Information
May include:
IP address
Browser type
Device information
Operating system
Website usage data
Time spent on pages
Referral source
This data is collected via cookies, tracking pixels, analytics services (like Google Analytics), and server logs.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill orders
To provide customer support
To communicate with you about your purchases or inquiries
To send promotional emails, if you’ve opted in
To personalize your shopping experience
To analyze website traffic and improve performance
To detect fraud, abuse, or violations of our Terms of Service
To comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment and Financial Information
All payment transactions are processed through secure third-party providers like Stripe, PayPal, Shop Pay, or others, depending on your selection at checkout.
Shinebina does not store your full credit/debit card details. These are handled by PCI-DSS compliant payment processors.
All transactions are conducted in USD and may be subject to international conversion fees by your bank or card provider if you’re outside the United States.
4. Marketing and Communication
If you sign up for our newsletter or opt-in during checkout, we may send you marketing emails about:
New products
Sales and promotions
Beauty tips and blog content
Brand updates or events
You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails or contacting us at info@shinebina.com.
Transactional emails (such as order confirmations or shipping updates) are not subject to unsubscribe requests, as they are essential for fulfilling your orders.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track site performance, and gather analytics. Cookies are small data files stored on your device that help us remember your preferences and deliver a faster, more personalized experience.
Types of cookies we use:
Essential Cookies: Necessary for site functionality (e.g., shopping cart)
Performance Cookies: Help us understand site traffic and behavior
Functionality Cookies: Store your preferences for language, location, etc.
Marketing Cookies: Used for ad targeting and retargeting
You may choose to disable cookies through your browser settings, but doing so may limit some site features.
6. Third-Party Services
We may share limited personal information with trusted third-party providers who help us operate our business, including:
Payment processors
Shipping and logistics partners
Email marketing platforms
Analytics services
Fraud detection and security tools
Web hosting providers
These partners are only given access to data necessary to perform their services and are contractually bound to protect your information.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including:
Order fulfillment and legal obligations
Tax and accounting purposes
Fraud prevention
Customer service records
Typically, customer and transaction records are kept for up to 7 years, or longer if legally required.
You may request deletion of your account or personal data at any time (subject to legal exceptions).
8. Your Privacy Rights
Depending on your country or region, you may have the following rights under laws such as the General Data Protection Regulation (GDPR) or UK Data Protection Act:
Right to access: You may request a copy of your personal data
Right to correction: You may update or correct your information
Right to deletion: You may request that we delete your data
Right to restrict processing: You may limit how we use your data
Right to data portability: You may request to transfer your data to another provider
Right to object: You may object to certain types of processing, such as marketing
To exercise your rights, email us at info@shinebina.com. We may require verification of your identity before proceeding.
9. Children’s Privacy
Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that a child under 16 has provided us with personal data, please contact us immediately and we will take appropriate steps to remove the information.
10. Data Security
We implement a variety of technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, or loss. These include:
SSL encryption for all website traffic
Secure server environments
Two-factor authentication for admin systems
Limited access to personal data within our team
Periodic security audits and updates
Despite these efforts, no method of transmission over the internet or storage system can be 100% secure. We cannot guarantee absolute security, but we take every reasonable precaution to protect your data.
11. International Users
If you are accessing our website from outside the United Kingdom, please note that your information may be transferred, stored, and processed in the UK or other countries where our third-party providers operate.
By using our services, you consent to this transfer and processing, subject to this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
Shinebina reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly to stay informed of how we protect your personal data.
If changes are material, we may notify you via email or by displaying a notice on our homepage.
13. Contact Us
For any questions, concerns, or privacy-related requests, please contact:
Email: info@shinebina.com
Phone: +44 161 503 2748
Address: 19 Chapel Street, Salford, Manchester M3 5EQ, United Kingdom
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT)