Payment Policy – Effective Date: January 7, 2025

At ShineBina, we aim to provide our customers with a secure and seamless payment experience when purchasing our luxury beauty products. This Payment Policy outlines the methods of payment we accept, as well as the terms and conditions for processing payments on our website, shinebina.com. By making a purchase with us, you agree to comply with the following terms.

1. Accepted Payment Methods

We accept the following forms of payment on shinebina.com:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: We accept debit cards with the Visa or MasterCard logo.
  • PayPal: For secure online transactions, PayPal is accepted for both credit and debit card payments.
  • Other Payment Options: We may offer additional payment methods in the future. Please refer to our checkout page for available options.

2. Payment Processing

  • Order Confirmation: When you place an order, your payment is processed immediately. Once the payment is authorized, you will receive an order confirmation email with the details of your purchase.
  • Payment Authorization: By submitting your payment details, you authorize ShineBina to charge the total amount of your order (including applicable taxes, shipping fees, and handling charges) to your selected payment method.
  • Fraud Prevention: We reserve the right to cancel any orders that appear to be fraudulent or suspicious. To protect our customers and our business, we may request additional verification or information before processing your order.

3. Payment Security

  • Secure Transactions: ShineBina uses industry-standard security measures to protect your payment information during transactions. We utilize Secure Socket Layer (SSL) encryption to ensure the protection of your data.
  • Payment Processing Partners: Payments are securely processed through trusted third-party services such as PayPal, Stripe, and other payment gateways. ShineBina does not store or have access to your full payment details. All sensitive information is handled by our payment partners.

4. Pricing and Currency

  • Currency: All prices on shinebina.com are listed in U.S. Dollars (USD).
  • Taxes: Sales tax will be applied to orders in accordance with the applicable tax laws of your location. The applicable tax will be calculated and displayed at checkout.
  • Price Adjustments: Prices are subject to change without notice. We reserve the right to modify prices and correct any errors in pricing at our discretion.

5. Billing Information

  • Accurate Billing Information: You are responsible for providing accurate and up-to-date billing information, including your name, address, and payment details. If there are any issues with your payment, we may contact you for clarification.
  • Authorization of Payment: By placing an order, you confirm that the payment method you provide is valid and authorized for use. If payment is declined, the order will not be processed, and you will be notified to provide an alternate payment method.

6. Payment Issues

  • Failed Payments: If your payment cannot be processed due to insufficient funds, expired payment details, or any other reason, we will notify you immediately. You will need to resolve the issue before your order can be processed.
  • Currency Conversion: If you are making a purchase from outside the United States, your payment may be subject to currency conversion fees or additional charges from your bank or payment provider. These fees are beyond our control and are the responsibility of the customer.

7. Pre-Orders and Backorders

  • For pre-order items or products on backorder, we will charge your payment method when the order is placed, and we will ship the items once they become available.
  • If any backordered items become unavailable, we will notify you and offer a full refund or alternative products.

8. Refunds and Cancellations

  • Refunds: If you are eligible for a refund (as outlined in our Refund and Returns Policy), the amount will be credited back to the original payment method used for the purchase.
  • Order Cancellations: Cancellations are only possible within 24 hours after placing an order. After this period, your order will be processed and cannot be canceled. Please contact our customer service team immediately if you wish to cancel your order.

9. Payment for International Orders

  • International Orders: If you are ordering from outside the United States, you may be charged additional fees such as import duties or taxes by your country’s customs department. These charges are your responsibility, and ShineBina is not responsible for these fees.
  • Payment Processing for International Orders: Payments for international orders will be processed in U.S. Dollars. Your bank or payment provider will handle any currency conversion at the prevailing exchange rate.

10. Payment Disputes

  • If you believe there has been an error with your payment, such as an incorrect charge or a duplicate transaction, please contact our customer service team at info@shinebina.com. We will investigate the issue and resolve it promptly.
  • Disputes regarding payment must be reported within 30 days of the transaction.

11. Contact Us

If you have any questions or concerns regarding our payment methods, or if you need assistance with payment issues, please feel free to contact our customer support team:

This Payment Policy is effective as of January 7, 2025. By placing an order with ShineBina, you agree to the terms outlined in this policy. Thank you for choosing ShineBina for your luxury beauty needs!